Shipping Policy

Nasir Iqbal Pansar Store
Email: info@nasiriqbalpansar.com

Shipping Coverage Areas

We provide delivery services throughout Lahore and surrounding regions:

Primary Coverage Areas:

  • All sectors of Lahore city
  • DHA (Defence Housing Authority)
  • Gulberg, Johar Town, Model Town
  • Cantt, Garden Town, Faisal Town
  • Liberty Market, MM Alam Road area
  • University of Punjab surroundings

Extended Coverage Areas:

  • Kasur District
  • Sheikhupura District
  • Nearby towns within 50km radius

Shipping Methods & Charges

Standard Delivery

  • Lahore: Free shipping
  • All Other Cities in Pakistan: Rs. 150
  • Timeline: 2-3 business days
  • Best for: Regular grocery orders, non-urgent items

Express Delivery

  • Timeline: Same day or next day (Lahore only)
  • Cost: Rs. 300-400 (within Lahore)
  • Best for: Urgent requirements, fresh items
  • Cut-off time: Orders before 2:00 PM for same-day delivery

Bulk Order Delivery

  • Timeline: Scheduled as per customer convenience
  • Cost: Rs. 500-800 (depends on quantity and distance)
  • Best for: Large orders above Rs. 15,000
  • Special handling: Trained personnel for secure transport

Self-Pickup

  • Cost: Free
  • Timeline: Immediate upon order confirmation
  • Store Hours: 7:00 AM – 11:00 PM daily

Free Shipping Policy

  • Free shipping in Lahore on all orders
  • Free shipping nationwide on orders above Rs. 3,000
  • Orders under Rs. 3,000 to cities outside Lahore: Rs. 150 shipping charge

Order Processing Time

  • Regular Orders: Processed within 2-4 hours
  • Bulk Orders: Processed within 4-8 hours
  • Fresh Items: Processed within 1-2 hours for quality assurance
  • Weekend Orders: May take additional 24 hours

Shipping Partners

We work with reliable courier services:

  • TCS Express: For intercity and express deliveries
  • Leopards Courier: For standard and bulk orders
  • Our Own Delivery Team: For fresh items and local deliveries

Special Handling

Perishable Items

  • Delivered in insulated packaging
  • Priority processing and delivery
  • Same-day delivery recommended
  • Temperature-controlled transport when needed

Fragile Items

  • Extra protective packaging
  • Careful handling instructions to delivery personnel
  • Insurance coverage available for valuable items

Delivery Confirmation

  • SMS notification when order is dispatched
  • WhatsApp updates with tracking information
  • Call confirmation before delivery
  • Delivery receipt provided upon completion

Failed Delivery Policy

  • First Attempt: Free re-delivery within 24 hours
  • Second Attempt: Customer must collect or pay re-delivery charges (Rs. 100)
  • After 48 Hours: Order returned to store, refund processed minus shipping charges

International Shipping

Currently, we do not offer international shipping services. We only deliver within Pakistan.

Contact Information

For shipping inquiries, tracking, or issues:

  • Email: info@nasiriqbalpansar.com
  • Phone: 0303 5551113
  • WhatsApp: 0303 5551113
  • Store Address: Shop No: 322, Sarwar Road, Saddar Bazar, Lahore

Policy Updates

This shipping policy is subject to change without prior notice. Updates will be communicated via email and posted on our website. For the most current information, please contact us directly.

Last Updated: 08-07-2025