Delivery Options Overview

Nasir Iqbal Pansar Store offers convenient delivery solutions tailored to meet your needs throughout Lahore and surrounding areas. Whether you need economical delivery through our standard service, faster delivery via premium courier partners like TCS Express or Leopards Courier, or secure handling for bulk orders through our specialized delivery team, we have you covered. You can also visit our store in Lahore to collect your order personally if you prefer. On this page you'll find an overview of all available delivery methods.

1. Order the Product and Specify the Delivery Method

2. You Will Receive an Order Confirmation Message

3. Wait for Your Order to Arrive

4. Pick up Your Order at The Checkout Area

Exchange or Return of Goods

Return Policy for Quality Products If the product is in good condition, customers have the right to return or exchange items within 7 days of purchase from Nasir Iqbal Pansar Store.

To maintain your right to return or exchange, customers must ensure products remain in their original condition. If items are damaged or destroyed due to circumstances beyond the customer's control, this does not affect your right to return. Minor handling such as unpacking to inspect the product or checking its quality does not disqualify you from requesting a return or refund.

Products Cannot Be Returned If Any of the Following Are Missing:

  • Complete product with all original components and accessories
  • Original purchase receipt from Nasir Iqbal Pansar Store
  • Original packaging (where applicable)
  • Warranty documentation (for applicable items)
  • Quality inspection report (if defective item was assessed by our store)

Refund Process Money for returned goods will be processed within 3-5 business days after verification of the returned items. Refunds will be issued in the same payment method used for the original purchase.

Important Notes:

  • Perishable items (food products, fresh goods) cannot be returned unless defective
  • Items must be returned in sellable condition
  • Customer is responsible for return delivery costs unless the item is defective
  • Store credit may be offered as an alternative to cash refunds

For any return or exchange queries, please contact our store directly or visit us in Lahore.

FAQs

1. What are your delivery charges and areas?

Answer: We offer delivery throughout Lahore city with the following charges:

  • Standard delivery 200 all over Pakistan
  • Express Delivery 350 (Lahore only)
  • Free delivery on orders above Rs. 2,000 within main city areas

We cover all major areas of Lahore including Gulberg, DHA, Johar Town, Model Town, Cantt, and surrounding localities.

2. What payment methods do you accept?

Answer: We accept multiple payment options for your convenience:

  • Cash on Delivery (COD) - most popular option
  • JazzCash and EasyPaisa mobile payments
  • Bank transfer to our account
  • Direct debit/credit card payments
  • Cash payment for store pickup

For online orders, we recommend JazzCash/EasyPaisa for instant confirmation, though COD is available for regular customers.

3. How fresh are your products and what's your quality guarantee?

Answer: We maintain the highest quality standards for all our products:

  • Fresh fruits and vegetables delivered daily from wholesale markets
  • Dairy products restocked twice daily to ensure freshness
  • Dry goods, spices, and packaged items checked for expiry dates regularly
  • 7-day return policy for any quality issues
  • We guarantee freshness or provide immediate replacement/refund

All perishable items are stored in proper conditions and rotated regularly to maintain quality.

4. Do you offer bulk discounts for large orders?

Answer: Yes, we provide attractive discounts for bulk purchases:

  • 5% discount on orders above Rs. 5,000
  • 8% discount on orders above Rs. 10,000
  • 12% discount on orders above Rs. 20,000
  • Special rates for restaurants, hostels, and commercial customers
  • Monthly credit facility available for regular bulk buyers

Contact us directly to discuss customized pricing for your specific requirements.

5. What are your store hours and how can I place an order?

Answer: Our store operates with flexible hours to serve you better:

  • Store Hours: Daily 7:00 AM to 11:00 PM
  • Phone Orders: 6:00 AM to 11:30 PM
  • WhatsApp Orders: 24/7 (reply within 2 hours)

How to Order:

  • Visit our store in Lahore
  • Call us at [phone number]
  • WhatsApp your order list
  • Through our delivery partners (TCS, Leopards)

We also accept advance orders for special occasions, festivals, or specific product requirements.